Vehicle Rental Terms & Conditions

At Campervan Norway we find you an awesome price and provide amazing service because we know Norway and we love what we do! No hidden costs! Camper rental in Norway should be efficient and honest. We want your experience of Norway to be full of uncomplicated fun and discoveries of the untouched beauty of our country. Rent a car in Norway with us and discover the magical island!

Cancellation Policy

If the cancellation is requested 60 days before the start of the rental, the cancellation fee can increase up to 50% of the total cost of the rental. If the cancellation notice is provided 59 to 15 days prior to the beginning of the rental, the cancellation fee can be up to 80% of the total cost of the rental. For cancellation requests made from 15 days to 1 day before your rental starts, the cancellation penalty can be up to 95% of the total cost of the rental. There will be no refund if the customer fails to show for the rental.

The minimum notice we require for shortening the rental period of a vehicle is 30 days. We cannot provide a refund for unused time - this applies to both late collection and/or early return of a vehicle. The same conditions apply once the rental has started. This is because we will be unable to rent out this vehicle again.

The following cancellation policy applies to Motorhome Cute, Motorhome Premium and Motorhome Exquisite. There will be no refund of the online deposit for cancelling the booking of Motorhome Comfy, Motorhome Family, Motorhome Homey and Motorhome Luxus. Cancelation fee of 100% of the total cost will be applied.

For all campervans: There is no cancellation fee only if the cancellation is made at least 24 hours prior to the beginning of the rental. If the cancellation is made less than 24 hours prior to the beginning of the rental the cancellation fee will be the same as booking confirmation fee. The cancellation fee for Campervan Play is 15% of the total cost of the rental.

For motorhomes Cute, Premium and Exquisite: The cancellation fee is 15% of the total cost of the rental for these models.

For motorhomes Comfy, Family, Homey and Luxus: The cancellation fee is the total cost of the rental for these models.

Age requirement and drivers license

A valid driver’s license acquired at least 1 year in advance of the rental must be presented. Renter must be 21 years of age for campervans and 25 years of age for motorhomes

Reservation

In order to guarantee your booking you should make your reservation by paying the booking fee. Our booking system will let you know right away if there is a camper available.

If you do not find the vehicle you want at the requested dates please contact us to assist you in finding a solution. We will do our best to accommodate you.

Payment

When you book a car on our webpage we will charge your credit card between 15% and 100% of the total rental price depends on vehicle. The rest you can pay when you pick up the car in Norway with credit card or cash (NOK, EUR, GBP or USD). For some vehicles you will need to pay the balance of the rental cost in NOK 60 days before beginning of the rental (please notice additional 0,1% charge).

A record of your credit card information will be taken at the start of the rental for insurance proposes, even when a voucher covers the total cost of the rental. This credit card info may be used to pay all extra charges such as extra insurance, parking fines, damages or any cost incurred regarding the rented car.

We will place an authorized hold for Motorhomes Cute, Premium and Exquisite. The amount will correspond to the insurance excess, which is 20,000 NOK. In case of adding the SCDW insurance, the amount blocked will be 9,900 NOK. This hold must be made upon collection using an acceptable card (EC card or MasterCard, Visa, American Express).

We will place an authorized hold for Motorhomes Comfy, Family and Luxus. The amount will correspond to the insurance excess, which is 30,000 NOK. In case of adding the SCDW insurance, the amount blocked will be 15,000 NOK. This hold must be made upon collection using an acceptable card (EC card or MasterCard, Visa, American Express).

Debit / Prepaid cards or cash are not accepted as a deposit at the beginning of rental anywhere.

Pick up and return service

Important: customers arriving at the airport will be offered different pick ups options to begin the rental. It is important you check pick up information we always send by e-mail around 10 days before the begin of the rental. Check your booking confirmation or pick up instructions, you will find there a telephone number where to call in case of questions or pick up matters.

Depending on the vehicle, we do offer different pick up and drop off locations. Just check it online for each campervan.

Car Types

In the event the car requested is not available we reserve the right to substitute vehicles with similar or higher class vehicle.

We will always guarantee the number of seats/beds that you requested. However, we cannot guarantee the exact model of camper van that will be delivered to you. For this reason the vehicle´s interior and layout may differ substantially from the images displayed on our website.

Fuel tank

The rental car will normally have a full tank of fuel. The car should be returned full. In the case of where the tank is not full the car should be returned with the same amount of fuel as when the rental began.

If the fuel tank is not full at return, an extra fee of 600 NOK + twice the price for filling the fuel tank.

Tax + No hidden fees

Local value added tax (VAT) 25% is included in all prices so no hidden fees will surprise you.

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